Terms

Last updated: 25 September 2026. These terms took effect on 22 September 2026.

MediMe LLC operates MyMedi. Nothing in these terms limits your rights under health privacy laws, including Washington’s My Health My Data Act and Nevada’s health data law, or any right the law does not let a company limit. How to use those rights is in the Consumer Health Data Privacy Policy. The Privacy Policy covers everything that is not health data.

1. The agreement

You must be 18 or older to create a MyMedi account.

By tapping Agree and continue, you confirm you are 18 or older, you agree to these terms, and you have read the Privacy Policy and the Consumer Health Data Privacy Policy. If you do not agree, do not use MyMedi.

MyMedi keeps health papers you add and shows them back to you. Summaries, lab numbers, medication and allergy lines, answers, and one-pagers are made by software. They can be wrong or leave things out, including numbers, units, and dates, and a medication list read this way can also miss something a record does mention. Check them against the original page, which MyMedi keeps. Ask a doctor before you act on anything the app shows.

MyMedi does not check one medication against another, does not work out what any of them is for, and does not remind you to take anything.

MyMedi does not diagnose, assess, or give medical advice. It is not a doctor, a clinic, or a substitute for one. It is not a HIPAA covered entity.

2. Your account

You need an email address, or the private address Apple gives you if you use Sign in with Apple. MyMedi does not check that the address is really yours. Make sure it is correct. Notices, including a notice that your information was disclosed, go to that address.

You are responsible for your password and for the phone and browser you stay signed in on. Anyone who can open the account can see every record on it. MyMedi does not ask for Face ID or a PIN when you come back to the app.

If you use MyMedi in a web browser, you stay signed in on that browser until you sign out. Sign out on any computer you share.

Do not share your password. Do not share the “reset your password” link. That link works for whoever opens it first. Do not share the secret address you forward records to. Anyone who has that address can add records to your account.

If your health information is disclosed without your permission, MyMedi will tell you as the law requires, by email to the address on the account.

3. Family on one login

You may store records for yourself. You may store records for a child only if you are their parent or legal guardian. You may store records for another adult only if they are 18 or older and have agreed that you may keep their records.

MyMedi does not create a separate login for them. There is one password. Anyone signed in can switch person and read, export, or delete the others.

MyMedi does not create an account for anyone under 13. If a child under 13 signs up on their own, email privacy@getmymedi.app and we will remove it.

MyMedi keeps a child’s records away from OpenAI only when the child’s birthday shows they are under 13 and the record is filed under that child. If the birthday is wrong, or you file a child’s paper under yourself, it is sent to OpenAI like any other record. Email you forward to MyMedi is filed under you. Check both before you add a child’s papers. MyMedi cannot pull back a copy that was already sent.

For a child under 13, an iPhone with the latest MyMedi reads their pages on the phone and shows the lines it finds. Those lines can be wrong, especially ticked boxes, handwriting, and which number belongs to which column. Check them against the original.

Anyone whose records are on a MyMedi account, including someone who does not hold the password, can email privacy@getmymedi.app to see or delete their own records.

4. What you add

You choose what goes in: scans, photos, PDFs, notes you type, links you share in, recordings you start, and email you forward. You confirm you have the right to store that information, including for anyone else on your account.

Only record a conversation if everyone in it has agreed. In some states, including Washington and California, recording a private conversation without everyone’s permission is illegal. If you have agreed to AI features, the recording is sent to OpenAI to be transcribed. Anyone who was recorded can email privacy@getmymedi.app and ask us to delete it.

MyMedi uses what you add to show it back to you, to pull numbers off the page, to summarize a document, and to answer questions from those documents. Those results can be wrong. It is not sold. It is not used for ads.

If you turn on “Sharing beyond that,” you allow MyMedi to share de-identified information to improve how well it reads documents. That switch is off unless you turn it on, and you can turn it off in Settings. As of these terms, MyMedi does not send that information to anyone. If we start to, we will ask you again and name who receives it. We will not try to identify you from it again, and anyone who receives it has to agree not to either.

5. Who else handles it

• Supabase stores the database and the files. The current plan does not keep automatic backups.
• OpenAI reads text, scans, and recordings when you have agreed, so MyMedi can read a page, summarize it, answer a question, or build a one-pager. OpenAI does not train on this. OpenAI may keep what was sent for about 30 days to check for abuse. Asking them not to save the conversation is not a promise that nothing is kept. MyMedi does not send OpenAI a deletion request.
• Resend receives email you forward. MyMedi copies it into your account and does not send Resend a deletion request. Resend can keep the message after that.
• Apple and RevenueCat handle the subscription. MyMedi does not see your card number. We keep the full subscription message RevenueCat sends us. It can include ids beyond the plan and the end date. We keep it for tax and accounting, including after you delete your account.
• Whoever you send a file to. Export, the share sheet, and “View PDF” or “View photo” create copies MyMedi does not control. A shared file can include everyone on the account if you chose “everyone.” The file name can include a person’s name. A viewed file opens in your browser for about 10 minutes on a link that works without a sign-in, and that browser can keep it.

Mail, Messages, AirDrop, Files, and other apps keep their own copy. MyMedi cannot delete those.

Your phone can also keep a copy: the app’s temporary folder after you share, the image cache, the app switcher, the clipboard if you copy your forward-to address, and Photos if the picture was already in your camera roll. MyMedi does not save your records into iCloud. A browser history, a copied address, or a photo already in your library can still sync through iCloud.

6. Deleting things

You can delete a record, or your whole account, in the app. Deleting the account removes the people on it, the records in the live app, and the files stored for that account. If MyMedi cannot read the file list, it leaves the account in place and nothing is deleted.

These copies are outside that button:

• Email still at Resend. We do not send Resend a deletion request.
• OpenAI’s abuse-check copy, which OpenAI deletes after about 30 days. We do not send OpenAI a deletion request.
• The full subscription message from RevenueCat, kept for tax and accounting.
• A file you already exported, emailed, saved, or viewed in a browser.
• A note that the account was deleted, and privacy-request notes with the user id cleared.

The database host for this app does not keep automatic backups. If that changes, we will update these terms and ask you to agree again before the change applies to you.

Deleting your MyMedi account does not cancel an Apple subscription. Cancel it in your Apple ID settings, or you will keep being charged.

7. Paying

If you subscribe, you pay Apple. The plan, the price, and the renewal are shown by Apple before you confirm. Canceling is done through Apple.

8. If MyMedi shuts down or is sold

If MyMedi shuts down, we will email the address on your account at least 30 days before, so you can export your records, and then we will delete them from the live app. The copies in section 6 can still remain.

If MediMe LLC is sold, the buyer has to keep these promises. If they will not, we will ask you to agree again before your records move.

9. If something goes wrong

Nothing in these terms limits your rights under health privacy laws, including Washington’s My Health My Data Act and Nevada’s health data law, or any right the law does not let a company limit.

Apart from that, MyMedi is provided as is. Summaries and numbers can be wrong. To the extent the law allows, MediMe LLC is not liable for indirect or consequential losses, and our total liability for a claim is limited to the fees you paid us for MyMedi in the 12 months before the claim.

MyMedi works to keep one account from reading another account’s records. A stolen password, a shared phone, a forwarded email, or a file you chose to send can still leave your information.

If a court strikes one part of these terms, the rest still applies.

10. Changes

If we change how health information is collected, used, shared, or kept, or we add a company that receives it, we will ask you to agree again before the change applies to you. Other changes will be shown in the app at least 14 days before they take effect.

11. Contact

MediMe LLC
privacy@getmymedi.app

Anyone whose records are on an account can use that address to see or delete their own records. You can also open Settings → Your rights in the app.